At Vida Casita, your trust means everything to us. That’s why we want to be clear about how we collect, use, and protect your information — whether you contact us online, via social media, or during a consultation.

1. Information We Collect

We may collect the following types of information:

  • Your name, phone number, email address, and any message you submit through our website or social media

  • Details you share via Messenger or direct messages

  • Website activity and analytics (e.g., pages viewed, time spent, device info)

  • Ad interaction data from platforms like Meta (Facebook/Instagram) and Google

2. How We Use Your Information

We use this information to:

  • Respond to your questions or requests

  • Schedule consultations and provide service updates

  • Improve our website, marketing, and customer experience

  • Deliver relevant ads and promotions based on your interests

  • Communicate with you via email, text, or messaging platforms

You can opt out of messages at any time by replying “STOP” or contacting us directly.

3. Use of Meta Platforms and Messaging Tools

We use Meta technologies (including Facebook and Instagram) to connect with potential homebuyers and advertise our services. This may include:

  • Meta Pixel, which helps us understand website activity and show relevant ads

  • Messenger or Instagram DMs for customer communication

Any information you share through these platforms — like your name or contact info — is kept confidential and used only to respond or provide service. Because we use tools like Meta Pixel, you may see our ads after visiting our website. This is called retargeting, and it helps us stay connected with interested buyers.

4. Sharing of Information

We do not sell your personal information. We may share it with trusted service providers (such as advertising or CRM platforms) only for purposes like following up on your inquiry or improving your experience.

4.5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure. You use our website and share your information at your own discretion and risk.

5. Cookies and Tracking

We use cookies and tracking tools to understand how visitors use our site and to show relevant ads. You can manage how cookies are used by adjusting your browser or device settings.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at [insert email].

7. Updates to This Policy

We may update this policy from time to time. The latest version will always be available on our website with the most recent effective date.

8. Contact

For any privacy-related questions or requests, please contact us at info@vida-casita.com