At Vida Casita, your trust means everything to us. That’s why we want to be clear about how we collect, use, and protect your information — whether you contact us online, via social media, or during a consultation.

1. Information We Collect

We may collect the following types of information:

  • Your name, phone number, email address, and any message you submit through our website or social media

  • Details you share via Messenger or direct messages

  • Website activity and analytics (e.g., pages viewed, time spent, device info)

  • Ad interaction data from platforms like Meta (Facebook/Instagram) and Google

2. How We Use Your Information

We use this information to:

  • Respond to your questions or requests

  • Schedule consultations and provide service updates

  • Improve our website, marketing, and customer experience

  • Deliver relevant ads and promotions based on your interests

  • Communicate with you via email, text, or messaging platforms

You can opt out of messages at any time by replying “STOP” via SMS or contacting us directly.

3. SMS/Text Messaging Policy

By providing your phone number to Vida Casita, you agree to receive SMS/text messages related to home options, appointments, updates, and promotional content. Message & data rates may apply. Frequency may vary.

You may opt out at any time by replying STOP.
For help, reply HELP or contact us at info@vida-casita.com.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
All text messaging originator opt-in information, consent records, and phone numbers are kept confidential and used solely for communication from Vida Casita.

4. Use of Meta & Advertising Technology

We use Meta technologies (Facebook, Instagram, Meta Pixel) and Google tools to help us understand website activity and deliver ads that may be relevant to you. This may include retargeting ads after you visit our website.

Any information shared through Meta or social media messaging is used only to respond to inquiries, assist with home options, or schedule appointments.

5. Sharing of Information

We do not sell or disclose your personal information.
We may share limited data only with trusted service providers we use to operate the business, such as:

  • CRM and lead management tools (e.g., HubSpot)

  • Scheduling and communication platforms (e.g., Google Workspace)

SMS/text messaging opt-in data and consent are never shared, sold, or transferred to any third parties.

6. Data Security

We use reasonable security measures to protect your information. However, no system is completely secure. You share information at your own discretion and risk.

7. Cookies and Tracking

Our website may use cookies, tracking pixels, or analytics tools to improve site performance and advertising relevance. You may control cookie settings through your browser or device preferences.

8. Your Rights

You may request at any time to:

  • Access the personal data we have about you

  • Update/correct information

  • Request deletion of your information

  • Opt out of marketing communications

Contact us at info@vida-casita.com to submit a request.

9. Policy Updates

We may update this Privacy Policy periodically. The most current version will always be available on our website, including the updated effective date.

Effective Date: December 2025

10. Contact

For privacy-related questions or data requests, contact us:

📩 info@vida-casita.com